Frequently Asked Questions

Got questions about the indicators, subscriptions, or alerts? Here are general insights to help you navigate Stock Companion.

Stock Companion AI is an advanced market intelligence platform that uses artificial intelligence to analyze news sentiment, track real-time price action, and generate trading signals.

We aggregate news from premium sources like Finnhub and Polygon.io. Then, we use FinBERT (a financial language model) to score each article from -1 (Negative) to +1 (Positive). These scores are aggregated to give you a market sentiment overview.

Free users get access to basic news aggregation and standard sentiment analysis. Pro users unlock AI Trading Signals, ad-free experience, unlimited watchlist, advanced charts, and 'Aggressive/Conservative' AI personality modes.

You can upgrade by going to your Profile page and subscribing via our secure Stripe Checkout, or by trying to access any locked premium indicator.

Yes, you can cancel anytime from your User Profile page. Your access will continue until the end of your current billing period.

Yes, we fetch news and stock prices in real-time using our API partners. However, depending on the API limits and caching, there might be a slight delay of a few minutes.

We'd love to automate it, but unlike the IRS, we don't have a direct line to your brokerage account! 🕵️‍♂️ Most exchanges don't provide easy public APIs for this. Plus, we believe in the crypto-ethos of 'Not your keys, not your coins' (or in this case, not your data). We want YOU to decide exactly what you share with us. Maximum privacy, zero creepy tracking.

  • 1. Signal (Buy/Sell): This is the AI's final recommendation based on all available data.
  • Strong Buy/Sell: High confidence + High sentiment intensity.
  • Buy/Sell: Moderate sentiment.
  • Hold: Conflicting or neutral signals.

  • 2. Confidence: Indicates how much data supports the signal.
  • High: Multiple news sources + consistent sentiment.
  • Low: Few articles or conflicting opinions.

  • 3. Sentiment Score: A raw score from -1 (Extremely Negative) to +1 (Extremely Positive) generated by our FinBERT model.

    • We believe in transparency. Your data comes from premium financial APIS:

  • Finnhub: Institutional-grade market data and news.
  • Polygon.io: Real-time stock exchanges and tick data.
  • Financial Modeling Prep (FMP): Fundamental data and earnings.
  • EODHD: Global exchange data and dividends.
  • 1. My Portfolio: Add stocks to your portfolio in the 'My Portfolio' tab.
  • 2. Toggle Notify: Use the checkbox next to each stock to enable/disable alerts for that specific ticker.
  • 3. Profile Settings: Go to your User Profile (top right) to enable channels (Telegram, SMS, Email).
  • 4. Sleep Soundly: Our 'Silent Guardian' checks the market 24/7 and will text you only when the AI detects a significant signal change.

    • Still have questions?

    We are here to help. Open a ticket with our support desk.

    Submit a Ticket